Frequently Asked Questions

Boost your business with Review 360—automated reviews and reputation management made easy for small businesses.

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What is Review 360?

Review 360 is a powerful tool that helps small business owners automate the process of collecting reviews on Google and Facebook. It streamlines review requests, monitors feedback, and even allows you to respond to reviews—all from one centralized platform.

How does Review 360 help me get more Google and Facebook reviews?

Review 360 sends automated review requests via SMS or email after a customer interacts with your business. You can set up customizable templates and workflows that trigger these requests based on customer actions, like after a purchase or service completion. This increases the chances of receiving positive reviews.

Do I need any technical skills to use Review 360?

Not at all! Review 360 is designed to be user-friendly and intuitive. We provide the initial set up and then step-by-step guides to help you set up automated campaigns and monitor reviews with ease. If you do run into any issues, our support team is here to help.

What platforms does Review 360 support?

Review 360 currently supports Google and Facebook, allowing you to manage your reviews from both platforms in one place. You can easily monitor, respond, and analyze reviews without having to log into multiple accounts.

Can I manage negative reviews with Review 360?

Yes! Review 360 includes tools to handle negative feedback. You can set up triggers to segment negative reviews, allowing you to respond privately before the review is posted publicly. This helps you resolve issues before they affect your reputation.

Is there a setup fee for Review 360?

We normally charge a $297 setup fee, but for a limited time, we are waiving the setup fee, so you can get started for just $97/month!

How long does it take to see results?

You can start seeing more reviews within days of setting up Review 360. The automated review requests make it easy for customers to leave feedback, and real-time notifications ensure you can respond quickly and keep your online reputation strong.

Can I display reviews on my website?

Absolutely! Review 360 includes customizable widgets that allow you to embed your best Google and Facebook reviews on your website. This helps build trust with new visitors and increases conversions.

What if I manage multiple business locations?

Review 360 is built for businesses with multiple locations. You can manage reviews for all your locations from one dashboard, and even set up location-specific review campaigns. Let me know if you’d like any additional FAQs or if you want to adjust the tone or content!

Review 360

  • Access to CRM

  • Reputation Campaigns

  • Connect to Google

  • Connect to Facebook

  • Automated Responses

  • Review Automations

  • Trigger- Based Workflows

  • Custom Review Widget

  • Reporting Dashboard

  • Email Support

  • Real Time Alerts

  • Account Setup Call

Additional Usage

  • Text: $0.016 ea.

  • Local Voicemail: $0.05 ea.

  • Email: $0.004 ea.

  • Toll-Free Number: $5 ea

  • Local Numbers: $3.00 ea.

  • Toll-Free Minutes: $0.08 ea.

  • Local Minutes: $0.05 ea.

  • Toll-Free VM: $0.08 ea.

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